NGMA Website Redesign
Roles
UX Audit, Information Architecture, Wireframing, Visual Design
Timeline
1 week (Personal Project, Fall 2022)
Tools
Figma, Adobe Illustrator, Adobe Photoshop, Notion
CHALLENGE
How can the NGMA web presence be improved to align with the institutions values and importance?
Context:
The National Gallery of Modern Art is India’s center for modern and contemporary art. Their current website makes it difficult to access information about the museum and events.
Their carefully curated collection of 17,039 artworks is one of the largest corpora of modern and contemporary Indian art under one roof.
UX AUDIT
Current Digital Experience
Information within the tabs are not organized in a logical manner
All information on the homepage is nested in tabs
Graphics are not in alignment with brand.
HOMEPAGE
No context about which branch(city) this exhibit is in.
Limited information and unlabelled gallery pictures of the exhibit.
EXHIBITION
COLLECTION
Long description that doesn’t provide any overview to the collection. Lacks hierarchy in information structure.
Pictures with limited context, arranged in no particular order.
Too many fonts used inconsistently
The imagery formatting is inconsistent
Inconsistent iconography
Preliminary Research
Surveys
Heuristic Evaluation
Competitive Analysis
06/10 users found it difficult to navigate the website
“Looked like the site was under maintenance”.
Usability Guidelines Conformity
Since the homepage lacked any content, I evaluated it’s usability guidelines conformity.
Existing Information Architecture
Competitive Analysis
I conducted a comprehensive competitive analysis focused on museums showcasing a nation's art history and exhibits. I examined their website structures to discern the nuances of their navigation and content tone to understand how they established their brand. I also wanted to see what might not be working well.
This was a personal note-taking exercise to identify general patterns to look for.
Pain Points
PROBLEM STATEMENT
How can the NGMA web presence be improved to align with the institutions values and importance?
Asking the right questions
Reorganizing the Information Architecture
Lofi Wireframes
Redesigned Logo. The square is an abstraction of modern art
FINAL UI
Home Page
Pain Point: There's no content on the homepage. Everything is hidden under tabs.
Visit
Pain Point: There is no information about different locations of the museum. There's no clarity on museum visitor guidelines.
Exhibitions Tab
Pain Point: All information about the exhibit is on a flyer that was used as a banner. Heavy text-based explanation without clear navigation.
Learn
Pain Point: There is no way to see all virtual exhibits at once. They're hidden under the navigation bar tab.
Seeds of Wisdom (Personal Notes/Reflections)
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As this was one of my first UX case studies, I kept questioning the UX research methods.
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After making the mockups I realized the scale of the visual elements need to be fine-tuned.
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I’ve planned out a bunch of micro-interactions and am excited to implement them as next steps.
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Moving on, I’d like to see how AR could be implemented in the virtual gallery exhibits, and how personalization could elevate the browsing experience for a user.